Shipping Policy – ​​VK by VK

1. Freight Calculation
Shipping costs and delivery times are automatically calculated at checkout. Simply enter the zip code of your delivery address to view the available options, including prices and estimated delivery times.

2. Delivery Options
We work with trusted logistics partners to ensure your order arrives safely and in the shortest possible time. Shipping options may vary depending on your region and service availability.

3. Order Tracking
After confirming your purchase, you will receive a tracking code to track the delivery status directly on the carrier's website.

4. Free Shipping
We offer free shipping on purchases over R$399.90, available throughout Brazil. This promotion is automatically applied to the cart value during checkout, when the criteria are met.

5. Delivery Times
Delivery times provided at checkout are estimates provided by our logistics partners and may vary by location. Once shipped, we will keep you updated on the status of your order.

6. Delivery Problems
If there are any issues with delivery, such as delays or difficulties locating the address, our support team is ready to help. Contact us by email at contato@usevkbyvk.com.br or via WhatsApp.